Privacy & Cookies

Privacy and Cookies

At Sage Ayurveda, we prioritize your privacy and the protection of your personal information. This Privacy and Cookies Policy outlines how we collect, use, and safeguard your data when you interact with our website. Please review this policy periodically, as it may be updated without notice.

1. Commitment to Privacy

We are dedicated to maintaining the highest standards of security and privacy for your personal information. By using our website, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree with these practices, please do not use our site.

2. Collection of Personal Information

2.1. Personally Identifiable Information (PII)
To provide our services effectively, we may collect basic personal information, such as:
- Name
- Address
- Phone number
- Email address
- Payment details (processed securely)

We do not sell, distribute, or lease your personal information to third parties.

2.2. Non-Personal Information
We automatically collect non-personal information based on your interactions with our site, such as:
- IP address
- Browser type and version
- Operating system
- Referring URL and site activity

This information helps us understand user behavior and improve our services.

3. Payment Information

Sage Ayurveda does not store or process your credit card or banking information. Payments are securely handled by our payment gateway provider.

4. Registration and Security

To access certain features, you may need to register and create an account. Your account will require a password, which you should keep confidential. If you believe your password has been compromised, change it immediately.

5. Cookies and Tracking Technologies

5.1. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and customize content. Cookies are small files placed on your device. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

5.2. Web Beacons and Tracking Links
Web beacons and tracking links help us monitor site usage and track responses to advertising. These technologies work with cookies and are generally not visible to users. Rejecting cookies will prevent these technologies from collecting information.

6. Use of Personal Information

We use your personal information to:
- Fulfill orders and provide requested services
- Improve our website and offerings
- Communicate about products, promotions, and updates
- Resolve disputes and troubleshoot issues

We may also use demographic and profile data for site optimization and personalized experiences.

7. Marketing Communications

7.1. Email
If you provide your email address, we may send newsletters, surveys, and promotional offers. You can opt-out of marketing emails at any time by clicking the 'Unsubscribe' link in the email or updating your preferences in your account settings.

7.2. Text Messages
With your consent, we may send SMS alerts with product and event information. Standard carrier rates may apply. You can opt-out of receiving text messages at any time.

7.3. Phone Calls
If you provide a phone number, we may contact you with information about products, events, and promotions. You can opt-out of such calls if preferred.

8. Customised Service

We may use your information to offer a more personalized experience on our website, including product recommendations based on your preferences. This may be communicated via email, SMS, or phone calls.

9. Access and Control

You can access, modify, or delete your personal information by logging into your account or contacting us at [info@sageayurveda.com](mailto:info@sageayurveda.com). If you have any concerns about how your information is handled, please let us know.

For further questions or to exercise your rights regarding your personal information, please contact us at [info@sageayurveda.com](mailto:info@sageayurveda.com). We are committed to protecting your privacy and ensuring a secure online experience.